Shipping Policy
Mooimdecor offers free shipping on all products. Our goal is to provide a smooth and reliable delivery experience so you can shop with confidence. All orders are shipped using secure and traceable carriers to ensure your items arrive safely and in good condition. If any shipping issues occur, our team will assist you in resolving them as quickly as possible.
Shipping Coverage
We currently ship within the United States only. International shipping is not available at this time.
Processing and Delivery Time
Orders are typically processed and dispatched within 1 to 2 business days. After dispatch, the estimated shipping time is generally 5 to 6 business days, depending on your location. The total estimated delivery time is calculated by combining the order processing time and the shipping transit time.
Shipping Carriers
We partner with major carriers such as DHL, UPS, and FedEx to ensure reliable and timely delivery.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking details usually become active within twenty-four hours, although updates may occasionally take up to forty-eight to seventy-two hours. During peak seasons or holidays, processing and tracking updates may take slightly longer. If you experience any issues tracking your package, please contact us and we will assist you within forty-eight hours.
Taxes and Duties
All listed prices include applicable taxes and duties, so you will not be required to pay additional fees upon delivery.
Damaged or Lost Shipments
While damage during transit is rare, it can occasionally occur. If your order arrives damaged, please contact us promptly with details and photos if possible. We will arrange a replacement at no additional cost.
Contact Information
If you have any questions regarding shipping, please contact us:
Address: 30 N Gould St Ste N Sheridan, WY 82801
Email: support@mooimdecor.com
Phone: +1 (917) 730-3887
Business Hours: 24/7